Returns & Exchanges
At Scrap Diva Designs, we want you to be completely satisfied with your crafting supplies. If your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Contact our support team with your order number and the names of the items you wish to return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all components and labels are included to prevent damage during transit.
Ship the Items
Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center.
Receive Your Refund
Once we receive and inspect your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing